If you are looking for a wheelchair accessible vehicle rental in Fukuoka, Yashinoki Accessible Vehicle Rental is here to help.

We provide wheelchair-accessible vans with clear pricing, reliable service, and professionally maintained vehicles for travelers, families, hospitals, and care facilities.

Our lift-equipped Toyota HiAce allows wheelchair users to remain seated in their wheelchair while boarding. Perfect for hospital visits, medical appointments, hospital discharge, temporary home visits, family gatherings, funerals, accessible travel, and day-care transportation.

1Rental Rates

Vehicle	Toyota HiAce Lift Van 1 Wheelchair Space / Seats up to 10 Passengers
24 Hours	¥12,000
1 Week	¥50,000
1 Month	¥150,000
Additional Day	¥12,000 / Day

* All prices include Japanese consumption tax.

2Optional Services

Service	Price (Tax Included)
Wheelchair Rental	¥1,000 / Day
Portable Ramp Rental	¥1,000 / Day
Vehicle Delivery & Collection	Fukuoka Airport: ¥5,000 (One Way) Hakata Station: ¥4,000 (One Way) Other Locations: Quote Available

Check vehicle availability for your travel dates.

Ask whether your wheelchair is compatible.

Rent vehicles for hospitals, nursing homes, and care facilities.

Pick-up and return available at Fukuoka Airport or Hakata Station.

Please feel free to contact us via WhatsApp for reservations or inquiries.

Payment

Rental fees must be paid by bank transfer in advance.

Your reservation will be confirmed once payment has been received.

If your rental date is approaching or you need urgent assistance, please contact us—we will do our best to accommodate your request.

Additional charges incurred during the rental period, including rental extensions, can be paid by cash, credit card, or electronic payment.

Corporate customers, hospitals, and nursing care facilities may also request invoice billing for long-term or recurring rentals.

Cancellation Policy

Cancellation Date	Cancellation Fee
14–8 Days Before Pickup	20% of Rental Fee
7–2 Days Before Pickup	30% of Rental Fee
1 Day Before Pickup	50% of Rental Fee
Pickup Day	100% of Rental Fee

Early Return

Refunds are not available for the period already used.

Unused rental days are refundable; however, 30% of the unused rental fee will be charged as an early termination fee.

1Toyota HiAce Lift Van

The wheelchair accessible vehicle currently available for rental is a Toyota HiAce lift van with space for one wheelchair and seating for up to 10 passengers.
This accessible van is designed for easy wheelchair boarding and comfortable travel with family members, caregivers, or companions.

Item	Vehicle Details
Vehicle Model	Toyota HiAce
License Plate	Fukuoka 800 Wa 3150
Passenger Capacity	Up to 10 Passengers
Vehicle Size	Length: 469 cm Width: 169 cm Height: 221 cm
Vehicle Equipment	Electric Step, Electric Wheelchair Lift, Wheelchair Securement System, Rear View Monitor, Drive Recorder

* The Toyota HiAce is a high-roof vehicle and may not fit into multi-story parking garages or parking areas with height restrictions.
Please use open-air or flat parking areas whenever possible.

2Wheelchair Lift

The rear of the vehicle is equipped with a wheelchair lift, allowing wheelchair users to board and exit while remaining seated in their wheelchair.
The lift is simple and easy to operate, and no special license or professional qualification is required. Family members and care facility staff can operate it smoothly, helping reduce the physical burden of lifting or transferring a wheelchair user.
The lift raises and lowers the wheelchair slowly and steadily, allowing passengers to board with confidence. It is useful for hospital visits, discharge transportation, temporary home visits, memorial visits, sightseeing, accessible travel, and many other situations.

3Electric Step

An electric step is installed on the side of the vehicle. It automatically extends when the door opens, reducing the height difference when boarding and making it easier to get in and out of the van.
Standard passenger vans are often high off the ground, requiring passengers to lift their legs significantly when entering or exiting. The electric step helps reduce physical strain.
Combined with the interior handrails, it allows elderly passengers and people with limited mobility to board more safely and comfortably.

4Interior Handrails

The vehicle is equipped with handrails to support movement inside the cabin and assist passengers when boarding, sitting down, or standing up.
These handrails help reduce the risk of falls and provide extra stability for elderly passengers or those with mobility concerns.
They are useful not only for hospital visits and care facility transportation, but also for family outings, sightseeing, and longer trips.

5Wheelchair Securement System

The vehicle includes a wheelchair securement system so that wheelchair users can travel while remaining seated in their wheelchair.
The system is easy to use and operated by switch, making it suitable even for first-time users. Securing the wheelchair properly helps reduce movement, shifting, and shaking while the vehicle is in motion.
A two-point seat belt is also provided to support passenger posture. This helps keep the wheelchair stable even on roads with small bumps or uneven surfaces, making longer trips more comfortable.

6Interior Space

This 10-passenger accessible van allows wheelchair users, family members, and caregivers to travel together in the same vehicle.
With enough seating for group travel, it can be used for family outings as well as transportation by day-care centers, rehabilitation facilities, nursing homes, hospitals, and medical institutions.
There is also space for luggage, souvenirs, mobility aids, and care-related items, making it suitable for travel and longer-distance transportation.

7Second-Row Seats

The second-row seats provide generous headroom thanks to the high roof of the Toyota HiAce, making it easier to move inside the vehicle and board or exit comfortably.
Handrails are located nearby, allowing passengers to support themselves while moving to and from the seat. This layout is especially helpful for elderly passengers and people who may feel unsteady when walking.

8Third-Row Seats and Wheelchair Space

The vehicle layout includes space for one wheelchair, with a passenger seat positioned next to it.
This allows family members or caregivers to sit close to the wheelchair user, making it easier to talk, check on their condition, and enjoy the ride together.
It is a comfortable layout for hospital transportation, outings, sightseeing, memorial visits, and long-distance travel.

1Travel While Seated in a Wheelchair

We provide a lift-equipped accessible van that allows wheelchair users to board and travel while remaining seated in their wheelchair.

2Seats Up to 10 Passengers

The vehicle allows wheelchair users, family members, and caregivers to travel together comfortably in one spacious 10-passenger van.

3Available for 24 Hours, 1 Week, or 1 Month

Our flexible rental plans are suitable not only for hospital visits and discharge transportation, but also for temporary home visits, family trips, and long-term accessible travel.

4More Flexible Than an Accessible Taxi

With a wheelchair accessible rental van, you can decide your own departure time, route, stops, and return schedule.
It is ideal for family outings and accessible travel in and around Fukuoka.

5Useful for Hospital Visits, Discharge, and Accessible Travel

Our vehicle can be used for hospital appointments, discharge transportation, temporary home visits from care facilities, memorial visits, family events, accessible sightseeing, and nursing care travel.

6Mobility Equipment Rental Available

Wheelchairs and portable ramps can also be rented as needed.
Please feel free to ask us together with your accessible vehicle rental.

Difference in Cost

Care taxi fares often vary depending on travel distance and usage time, while wheelchair accessible vehicle rental offers clear pricing by rental period, such as 24 hours, 1 week, or 1 month.

Difference in Flexibility

With an accessible rental van, you can choose your own departure time, rest stops, destinations, and return time at your own pace.

Difference for Long-Distance Travel

Our wheelchair accessible van rental can be used not only within Fukuoka, but also for trips outside the prefecture, accessible travel, and long-distance transportation.

Why It Is Suitable for Family Travel

Wheelchair users and family members can travel together in the same vehicle, making it useful for nursing care travel, home visits, memorial visits, family events, and special occasions.

Hospital Visits and Discharge Transportation

Our wheelchair accessible vehicle rental can be used for hospital visits, medical appointments, and discharge transportation.
Even if getting in and out of a standard passenger car is difficult, wheelchair users can board the vehicle while remaining seated in their wheelchair, helping reduce physical strain.
It is suitable for regular hospital visits, transportation home after discharge, and transfers between hospitals or care facilities.

Temporary Home Visits from Care Facilities

This service is also convenient for temporary home visits for people staying in nursing homes, care facilities, or hospitals.
It allows families to spend meaningful time together at home, enjoy meals, or visit memorable places at a relaxed pace.
Because wheelchair users can travel more comfortably, families can arrange outings while reducing the physical burden of transportation.

Memorial Visits

Our accessible van rental is recommended for families who wish to visit a family grave or memorial site together.
Wheelchair users and those with limited mobility can travel with family members in the same vehicle, making memorial visits safer and more comfortable.
Compared with using an accessible taxi, renting a wheelchair accessible vehicle allows greater flexibility with time and schedule.

Family Events and Ceremonies

Wheelchair accessible vehicle rental is useful for weddings, funerals, memorial services, family ceremonies, and other important occasions.
It helps wheelchair users attend family gatherings without unnecessary physical strain.
The vehicle is convenient not only for transportation to the venue, but also for moving between multiple locations on the same day.

Family Travel

People with mobility concerns or wheelchair users can enjoy trips and outings together with family members.
The vehicle is especially helpful when visiting sightseeing areas, hot spring resorts, or destinations that may be difficult to access by public transportation.
Because the wheelchair user and family members can travel together in the same vehicle, it helps create a more comfortable and memorable trip.

Accessible Travel and Nursing Care Travel

Our wheelchair accessible vehicle rental can be used for accessible travel not only within Fukuoka, but also throughout Kyushu and other regions of Japan.
The vehicle is equipped for wheelchair access, making it suitable for long-distance trips that include sightseeing or overnight stays.
Compared with using a care taxi for extended hours, renting an accessible van may help reduce costs while giving families more freedom to choose destinations and schedules.

Basic Coverage Included in the Rental Fee

Vehicle damage coverage is not included for our rental vehicle.
Any damage to our rental vehicle caused by accidents, contact damage, hit-and-run incidents, vandalism, single-vehicle accidents, or other incidents must be paid by the renter or driver.

Coverage Type	Coverage Amount
Bodily Injury Liability	Unlimited
Property Damage Liability	Unlimited
Vehicle Damage Coverage	Not Included
Passenger Injury Coverage	¥50,000,000 per Passenger

* Coverage may not apply if the case falls under exclusions stated in the insurance policy.

Optional Peace-of-Mind Compensation Plan

We offer an optional “Peace-of-Mind Compensation Plan” to help reduce the customer’s financial burden in the event of an accident or damage.
However, this plan does not apply if the incident falls under insurance exclusions or violates the rental agreement.

For minor property damage accidents, such as light damage to guardrails, walls, fences, or other vehicles, we may waive the customer’s liability amount up to ¥100,000 when we handle the case without using insurance.

* The Peace-of-Mind Compensation Plan must be selected at the time of rental agreement. It cannot be added or canceled after the rental period begins.

1Minor Property Damage Compensation Plan

The Minor Property Damage Compensation Plan is an optional plan designed to waive the customer’s liability for minor damage to third-party property.

Rental Period	Plan Fee (Tax Included)
1 Day	¥2,200
1 Week	¥13,200
1 Month	¥33,000

【Coverage Details】
① Waiver of minor damage liability for third-party property, based on Article 29, Paragraph 4 of the rental agreement.
For minor contact accidents involving guardrails, walls, fences, other vehicles, or similar property, the customer’s liability amount under the rental agreement may be waived up to ¥100,000.

【Examples of Covered Cases】
・Minor contact with guardrails, curbs, or similar objects
・Minor contact with walls or fences during parking
・Minor property damage to other vehicles
・Light scratches, dents, or minor damage to third-party property
・Minor damage to third-party property caused by flying stones or similar incidents

* Damage to our rental vehicle itself is not covered by this plan.

2Minor Property Damage + NOC Compensation Plan

The Minor Property Damage + NOC Compensation Plan includes the coverage of the Minor Property Damage Compensation Plan and also reduces the Non-Operation Charge (NOC) by 50%.

Rental Period	Plan Fee (Tax Included)
1 Day	¥3,300
1 Week	¥18,700
1 Month	¥44,000

【Coverage Details】
① Waiver of minor damage liability for third-party property, based on Article 29, Paragraph 4 of the rental agreement.
For minor contact accidents involving guardrails, walls, fences, other vehicles, or similar property, the customer’s liability amount under the rental agreement may be waived up to ¥100,000.

② 50% reduction of the Non-Operation Charge (NOC)
If an accident or vehicle trouble occurs, the Non-Operation Charge payable as business compensation will be reduced by 50%.

This plan is recommended for customers who would like to further reduce their financial burden in the event of an accident.

3Non-Operation Charge (NOC)

Even if you select the Peace-of-Mind Compensation Plan, if repair, cleaning, deodorizing, inspection, or other measures become necessary due to an accident, theft, breakdown, stains, odor, or any other cause attributable to the renter or driver, the following Non-Operation Charge (NOC) will apply as partial business compensation.
Damage to special accessibility equipment, such as the wheelchair lift or wheelchair securement system, may be charged separately at actual cost.

Vehicle Condition	Minor Property Damage Plan	With Minor Property Damage + NOC Plan
Vehicle Can Be Driven	¥50,000	¥25,000
Vehicle Cannot Be Driven	¥100,000	¥50,000

* NOC is business compensation and does not waive vehicle repair costs or other liability for damages.

4Special Cleaning and Infection Control Costs

If vomiting, incontinence, blood contamination, infection control, strong odor, or other special cleaning, disinfection, parts replacement, or vehicle inspection is required, the actual cost will be charged separately from the NOC.

5Various Administrative Fees

To ensure safe use of our wheelchair accessible rental vehicle, we have established administrative fees for cases requiring special handling due to accidents, breakdowns, equipment damage, traffic violations, or other issues.
These fees normally do not occur during standard use, but may be charged when emergency response, equipment repair, legal handling, or other special action is required.

Item	Amount (Tax Included)
Parking Violation Administrative Fee	¥15,000
Unauthorized Return Administrative Fee	¥15,000
Emergency Response Cost	Actual Cost
Towing Cost	Actual Cost
Wheelchair Lift Damage	Actual Repair or Replacement Cost
Wheelchair Securement System Damage	Actual Repair or Replacement Cost
Translation / Interpretation Support Cost	Actual Cost

6No Smoking Policy

All of our wheelchair accessible rental vehicles are completely non-smoking so that every customer can use them comfortably.
If smoking causes odor, stains, or any other condition requiring special cleaning, deodorizing, or restoration, a smoking violation cleaning fee of ¥30,000 will be charged.
We appreciate your understanding and cooperation so that the next customer can also use the vehicle with peace of mind.

The Peace-of-Mind Compensation Plan is an optional plan designed to help customers use our wheelchair accessible rental vehicle with greater confidence.
However, please note that coverage does not apply in certain cases specified in the insurance policy or rental agreement, such as drunk driving, driving without a valid license, breach of contract, or accidents caused by gross negligence.

The compensation plan does not apply in the following cases.

Violation of our rental agreement
Accident caused by a person other than the renter or registered driver
Drunk driving or driving under the influence of alcohol
Driving without a valid license
Failure to report an accident to the police
Failure to report an accident to our company
Accident caused intentionally or by gross negligence
Failure to make a proper report after a hit-and-run incident
Loss of the vehicle key
Tire puncture, tire burst, or wheel damage
Interior stains, odor removal, vomiting, excrement cleaning, smoking-related damage, or similar damage
Damage caused by incorrect operation of the wheelchair lift, wheelchair securement system, or other accessibility equipment
Violation of the rental terms and conditions
Any other case excluded under the insurance policy or our rental agreement

Important Notes

・The compensation plan does not waive responsibility for the accident itself. It is a plan to reduce or waive certain customer liability amounts determined by our company.
・Serious accidents, irreparable damage, total loss, vehicle disposal, and similar cases may be excluded from this plan.
・Damage to our rental vehicle itself may result in separate customer liability under the rental agreement.
・The plan cannot be added, changed, canceled, or refunded after the rental period begins.
・If we determine it necessary, customers may be asked to submit documents confirming the accident circumstances before the plan is applied.

Intentional Acts, Gross Negligence, and Legal Violations

If the renter or driver causes an accident or other damage through intentional conduct, gross negligence, or violation of law, our compensation plans, Peace-of-Mind Compensation Plan, and liability reduction systems will not apply.
If our company suffers damage due to intentional conduct or gross negligence by the renter or driver, the renter or driver must pay all actual damages incurred by our company, including repair costs, vehicle value, towing costs, business compensation (NOC), loss of vehicle use, accident handling costs, and any other losses. In addition, the renter or driver must pay ¥100,000 as a gross negligence damage charge.

Examples of Gross Negligence or Legal Violations

The following acts, or acts equivalent to them, are considered gross negligence or legal violations.

・Drunk driving or driving under the influence of alcohol
・Driving without a valid license
・Falling asleep while driving
・Driving while excessively fatigued
・Significant speeding, generally 30 km/h or more over the speed limit
・Aggressive driving or dangerous driving
・Intentional accident or intentional damage
・Driving while unable to operate the vehicle safely due to illness, medication, drugs, or other influence
・Failure to report an accident to the police or our company, or making a false report after an accident
・Serious violation of laws or the rental agreement
・Any other case reasonably judged by our company to involve dangerous driving or a serious breach of duty

Accidents Caused by Significant Negligence

If our contracted insurance company, accident investigation organization, or our company determines, based on the accident circumstances, liability ratio, legal violations, and all other relevant factors, that the renter or driver was significantly negligent, the Peace-of-Mind Compensation Plan and other compensation systems will not apply.
However, ordinary self-inflicted accidents that occur within normal use are generally not immediately treated as significant negligence.

① Contact Us

Please tell us your preferred rental date, rental time, pickup location, return location, and whether a wheelchair user will be traveling.

② Check Availability

We will check vehicle availability for your requested dates and provide a rental quote.

③ Reservation

Rental fees are generally paid by bank transfer in advance. Your reservation is confirmed after we verify payment.

④ Vehicle Handover

We will explain the vehicle condition, wheelchair lift operation, wheelchair securement system, and other important usage instructions before your rental begins.

⑤ Return

After use, please return the vehicle to the designated return location. Any extension fees or additional charges will be settled separately.

For details about Yashinoki Accessible Vehicle Rental’s rental conditions, compensation system, prohibited activities, accident procedures, and other important terms, please review our rental terms and conditions.

Yashinoki Accessible Vehicle Rental provides clear pricing and easy-to-use wheelchair accessible rental vehicles for customers who need accessible transportation in Fukuoka.
If you are considering wheelchair accessible vehicle rental for hospital visits, discharge transportation, temporary home visits, memorial visits, family events, family travel, or accessible travel in Fukuoka, please feel free to contact us.