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Accessible Travel in Japan
with Professional Caregiving
Support for Elderly Travelers
and Wheelchair Users

Enjoy your trip to Japan with professional
caregiving support. We provide safe, com-
fortable, and customized travel experiences
for elderly travelers and their families.

Testimonials - What Our Guests Say
  • Licensed Care Staff
  • Multilingual Support
  • Customized Plans

What We Offer

  • Wheelchair Accessible Travel

  • Personal Care Support

  • Accessible Cruise Excursion Japan

  • Accessible Transportation

  • Accessible Accommodation

  • Multilingual Assistance

  • Personalized Accessible
    Travel Planning

    Every traveler has unique care needs, mobility levels, and travel goals. We create personalized accessible travel experiences throughout Japan based on your physical condition, care requirements, preferred destinations, transportation needs, and schedule. Every journey is carefully designed to provide a safe, comfortable, and memorable experience for both travelers and their families. Our services are designed for elderly travelers, wheelchair users, and disabled travelers who wish to explore Japan safely and comfortably.

  • Professional Caregiver
    & Nursing Support

    Our experienced caregivers and nurses provide dedicated support throughout your trip across Japan. We assist with wheelchair mobility, personal care, bathing, toileting, meal assistance, medication management, and daily living support, allowing elderly travelers and wheelchair users to enjoy Japan with confidence and dignity.

  • Safe Travel Assistance
    from Arrival to Departure

    From airport pickup to your return flight, we provide reliable travel assistance throughout Japan. Whether you're traveling by Shinkansen, visiting sightseeing destinations, checking into hotels, or exploring local attractions, our care team stays by your side to ensure a smooth, safe, and stress-free journey.

  • Peace of Mind
    for the Whole Family

    Traveling with an elderly family member or someone requiring daily care can be emotionally and physically demanding. Our flexible care support helps reduce the burden on families by adapting to changing health conditions, adjusting travel schedules when needed, and providing professional assistance throughout the journey—so everyone can relax and enjoy precious moments together.

Clear, Transparent Pricing

Every accessible journey is unique. We provide a personalized quotation based on your travel plans and care needs.
Your total cost consists of the following items.

What's Included?

  • Care Support Professional caregiving during your trip
  • Travel Expenses Transportation, accommodation, meals, admission fees
  • Pre-Trip Consultation Travel planning and care assessment
  • Transfer Time Caregiver travel time
  • Optional Services Additional care when required

Care Support Fee

Half Day — Up to 4 hours — ¥24,000

Full Day — Up to 8 hours — ¥45,000

Overnight — Overnight stay — ¥75,000

Includes personal care, wheelchair assistance, mobility support, meal assistance, and daily living support.

Travel Expenses

Travel expenses for both the traveler and the accompanying caregiver are charged separately according to your itinerary.

Typical expenses include
  • - Accommodation
  • - Transportation
  • - Meals
  • - Attraction admission fees

Pre-Trip Consultation

Consultation — ¥15,000

Before your trip, we conduct a preliminary consultation to understand the traveler's physical condition, mobility level, care requirements, medical considerations, and preferred itinerary.

A consultation may not be required for repeat customers.

Transfer Time

Per Hour — ¥2,000

The Caregiver Transfer Time Fee applies to the time required for the caregiver to travel to the designated meeting point before the service or to return after the service has ended.

Optional Services

Extended Support — ¥7,500

Same Room Stay — ¥7,500

Bathing Assistance — ¥7,500

Nighttime Assistance — ¥15,000

Overnight Standby — ¥15,000

Get a Personalized Quote

Every accessible travel journey is unique, so we provide a personalized quotation based on your travel plan and care needs.

Planning Your Caregiver Travel
in Japan Is Simple

From your first inquiry to the day you arrive in Japan, we'll guide you through every step.

  • 1

    Reach out via WhatsApp or email and tell us about your travel plans, care needs, and preferred destinations.

  • 2

    We'll discuss your physical condition, mobility, daily care requirements, and travel goals to understand the support you need.

  • 3

    Based on your needs, we'll prepare a customized travel plan along with a clear, detailed quotation.

  • 4

    Once you're happy with the proposed plan and quotation, we'll confirm your booking and finalize your reservation.

  • 5

    Complete your payment by the due date using the payment method provided.

  • 6

    We'll coordinate accommodations, accessible transportation, sightseeing locations, professional caregivers, nurses, and any equipment required for your journey.

  • 7

    Before your departure, we'll review your itinerary, meeting location, schedule, and any final travel details together.

  • 8

    Relax and enjoy Japan with confidence.

    Experience beautiful destinations, delicious Japanese cuisine, and unforgettable moments—while our professional caregivers support you every step of the way.

Frequently Asked Questions

  • Yes. We provide caregiver travel support throughout Japan. Our services can be arranged based on your destination and travel itinerary.

  • Absolutely. We specialize in supporting wheelchair users and disabled travelers, helping them enjoy accessible travel in Japan safely and comfortably.

  • Yes. If medical or nursing care is required, a registered nurse can accompany your journey.

  • Yes. We provide personalized support based on each traveler’s condition, abilities, and care needs, helping them travel with comfort and dignity.

  • Yes. We can provide assistance from airport arrival through your journey, including airports, flights, the Shinkansen, and other public transportation.

  • Yes. Family members are welcome to travel together. Our caregivers provide support so everyone can enjoy a safe, comfortable, and memorable trip.

  • We recommend contacting us at least four months in advance so we can arrange accommodations, transportation, caregivers, and any special requirements for your trip.

Still have questions?
Contact us anytime.
We're happy to help you plan your trip.

Booking, Changes & Cancellation
Reservation Policy

Changes & Cancellations

If you need to change or cancel your reservation, cancellation fees may apply depending on the timing.

8 or more days before the service date
Arrangement fees + ¥15,000 × number of support days
1–7 days before the service date
Arrangement fees + 50% of the contracted support fee
On the service date or no-show
Arrangement fees + 100% of the contracted support fee

Refund Policy

If a refund is applicable, the refunded amount will be calculated after deducting the applicable cancellation fees and handling charges.

Start Planning
Your Accessible Travel to Japan

Let us help you enjoy accessible travel
in Japan with confidence.

Company Information

Accessible Travel Palm Tree

T&J Building 7F, 2-2-12 Tenjin, Chuo-ku, Fukuoka 810-0001, Japan
Representative: Tomoko Imaguma
Established: October 10, 2023
Tel: +81-70-9000-3568

Services

Accessible Travel with Caregiver / Outing Assistance / Accessible Taxi / Wheelchair-Accessible Vehicle Rental

Qualifications & Licenses

Certified Care Worker
Travel Services Managers
Class 2 Driver's License
Travel Agency Registration No. 2-1066
Kyushu District Transport Bureau Licenses:
No. 51 / No. 527

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